Elowen Home LLC. specializes in online sales and delivery services of various daily necessities, household products, storage supplies, kitchen and bathroom items and office daily goods. All in-stock products will be packed and shipped within 1 to 3 working days after payment confirmation. The delivery time will be postponed due to statutory holidays, bad weather, logistics peak periods and other force majeure situations. The daily order cutoff time is 16:00. Orders paid before 16:00 will be shipped on the same day, while orders paid after 16:00 will be processed on the next working day. Daily necessities are delivered by mainstream domestic couriers with standard packaging protection to avoid extrusion, collision and damage during transportation, ensuring intact delivery of goods. Shipping fees are automatically calculated according to product weight, volume and delivery area. Free shipping activities are available for designated products only, and standard shipping fees apply to regular items. For bulk wholesale orders, we adopt special line logistics and support self-pickup service. Customers can confirm logistics costs and delivery methods with customer service in advance. A tracking number will be automatically generated after shipment for real-time logistics inquiry. Please contact our customer service for assistance if there is logistics stagnation, delayed update or abnormal transportation. Customers must inspect the outer package, product integrity, quantity and accessories before signing for the parcel. If damage, missing items or defects are found, please take photos as evidence and refuse to accept the package. After successful signature confirmation, the quantity, appearance and quality of the goods will be deemed correct, and no logistics damage claims will be accepted afterwards. Remote areas including Xinjiang, Xizang, Inner Mongolia, Qinghai and Ningxia require multiple logistics transfers with longer delivery time. Some large daily goods may have delivery restrictions. Please consult customer service in advance to confirm the delivery scope and arrival time.